Get In Touch
Have a question about our LED collars? We're here to help!
Send Us a Message
Fill out the form and our team will get back to you within 24 hours. For urgent matters, please call us directly.
What to include in your message:
- Order number (if applicable)
- Detailed description of your question
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly!
How long does shipping take?
Orders are typically delivered within 2–4 business days for US customers after dispatch.).
Is the mug microwave safe?
Yes, the mug is microwave safe.
What is the mug made of?
Our mugs are made from durable ceramic, designed for everyday use.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times vary by location.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, return it for a full refund.
How do I charge the collar?
Simply plug the included USB cable into any USB port. Full charge takes about 2 hours.